1. What payment methods do you accept?

We accept all major credit/debit cards, net banking, and digital wallets for easy and secure transactions.

2. How long will it take to receive my order?

Delivery times vary based on location, but orders typically arrive within 5-7 business days.

3. Can I return or exchange an item?

Yes, we offer returns and exchanges within 15 days of delivery for unused products. See our Returns Policy for details.

4. Do you offer international shipping?

Currently, we only ship within India, but we are working to expand our shipping options.

5. How do I track my order?

After placing an order, you will receive a tracking link via email. You can use this link to monitor the delivery status.

6. How do I contact customer service?

You can reach us through email at [email protected]or call us about +91 82907 69362

7. How do I cancel an order?

Orders can be canceled within 24 hours of purchase by contacting our support team. After shipment, cancellations are not possible, but you may return the item once received.

8. Do you offer gift wrapping?

Yes, we offer gift wrapping options at checkout. Select the gift wrap option for any special occasion.

9. Are your products handmade?

Many of our products, especially our sarees, handbags, and home décor items, are handmade by skilled artisans across India.

10. What if the item I want is out of stock?

If an item is out of stock, you can sign up for notifications on the product page to be alerted when it becomes available again.

11. Do you offer discounts or promotions?

Yes, we regularly offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals and offers.

12. What is your refund policy?

Refunds are processed once the returned item is received and inspected. It may take 5-7 business days for the refund to reflect in your original payment method.

13. How do I care for my saree or lehenga?

For best results, we recommend dry cleaning sarees, lehengas, and other delicate fabrics. Follow specific care instructions provided with each item.

14. Can I change my delivery address after placing an order?

Yes, you can update the delivery address within 24 hours of placing the order by contacting customer support.

15. Do you offer bulk or custom orders?

Yes, we accommodate bulk or custom orders for special occasions. Please contact us for more details.

16. Are there any additional shipping fees?

Shipping fees depend on the order value and location. Check our shipping policy at checkout.

17. How do I create an account?

Click on "Sign Up" on our website and follow the instructions to create a personal account.

18. What if I receive a damaged product?

If your product arrives damaged, contact us immediately for a replacement or refund.